Experienced Club Manager Front Of House Manager
Hi my name is Darran and i am an experienced manager that has been working in top london night clubs and private members clubs in central London for the last 6 years.I have been fortunate enough to work for some very good company's like Soho House in New York, Los Angelis and London.
I am currently working as the general manager of Shed, a restaurant and funky bar in the city but I am now looking for a new and exciting challenge.
Please find my cv listed below, Many thanks Darran
DARRAN NORTHCOTT
Flat 54, Rutland Park Mansion, Wilsden green
London, NW2 4RD.
Home 05602541475 (London)
Mobile 07517436245 DAZNORTH2@HOTMAIL.COM
Profile
I have a great deal of experience with Front of House roles and as a result I am flexible in a range of situations. I have excellent communication skills and I have always found it very easy to develop an instant rapport with customers. I am able to lead a team resulting in the highest standards of service being achieved and maintained. Ideally, I would like a role where I will be able to develop and improve my back of house skills.
Front of house manager, ISIS night club & restaurant, 50 Dover street, London www.50doverstreet.com (200 capacity)
01/10/2007-10/02/2008
Duties incl:
* Liaising with promoters in regards to guest lists and VIP tables
* Running the door and ensuring security are enforcing our dress code
* Hosting the VIP area when the club is open
* Dealing with all customer complaints when they arise.
*
Acting general manager, Opium night club & restaurant, Dean Street, London www.fabbars.com (select Opium 500 capacity)
01/06/2007-31/09/2007
Duties Incl:
* Increasing revenue
* Preparing weekly rota's
* Duty manager of the venue 5 nights a week (Tuesday-Saturday)
* Overseeing the running of the restaurant (100 covers)
* Cashing up of the venue
* Training new and existing staff
* Liaising with promoters and helping to market the venue
FOH manager, Teatro members club, restaurant and bar. Shaftsbury Avenue, London www.teatrosoho.co.uk-www.stanzalondon.com (350 capacity)
03/01/2006-31/05/2007
Duties Incl:
* Duty manager 4 nights a week (Wednesday-Saturday)
* Preparing weekly rota's
* Managing the members bar and restaurant (90 capacity restaurant)
* Increasing and maintaining service standards
* Cashing up the venue ( individual waiter banking)
* Overseeing the night club
* Hiring of new staff
Floor manager, Soho House/ Electric cinema, London www.sohohouse.com-www.electrichouse.com
03/08/2003-31/12/2005
Duties Incl:
* Over seeing the running of the restaurant (Soho 100 cover/Electric 70 cover)
* Preparing weekly rota's
* Coordinating functions and ensuring all functions were correctly laid up
* Training new and existing staff members to achieve maintain standards
* Cashing up at the end of the shift (individual waiter banking)
Restaurant supervisor, Michael Caine's @ The Royal Clarence Hotel, Exeter, Devon www.michaelcaines.com/exeter
04/01/2001-31/07/2003
Duties Incl:
* Organising bookings and seating plans
* Duty manager for the Michelin star restaurant and hotel (80 covers,110 rooms)
* Over seeing the running of the 2 bars and café bar
* Cashing up the restaurant at the end of the shift
* Dealing with customer queries, requests and complaints from the hotel and restaurant
Restaurant supervisor, Windows, The Hilton, Park Lane, London www.hilton.co.uk/londonparklane
05/06/1996-23/12/2000
Duties Incl:
* Training new members of staff in correct service standards and procedures
* Over seeing waiters, commis waiters and food runners
* To ensure all orders were taken correctly
* To deal with any queries and complaints that arose
* To ensure the highest standards of service were maintained at all times
Restaurant manager, Duty manager, Thistle Hotel, Exeter www.thistlehotels.com
01/02/1994-31/05/1996
Duties Incl:
* Preparing weekly rota's
* Over seeing the daily running of the restaurant (100cover + 2 large function sweets)
* Designing and implementing a basic training guide /Training all staff to silver service standard
* Coordinating weddings and functions
* Cashing up at the end of the shift
Qualifications:
8 O levels:
Math's, English, Home Economics, Computer studies, Human biology, Geography, Art, Media studies.
Education
1977-1980 Pinhoe Junior School
1980-1983 Pinhoe senior school
1983-1988 Clyst Vale Community College
Hobbies' & past times.
I enjoy eating out in many different kinds of restaurants, I also enjoy the movies and socializing with friends, I also like to entertain at home by cooking for friends.
Date of Birth: 14/07/1971
References can be supplied or request
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