Resume
AMANDEEP SINGH SAINI
148 Cromwell Road, Hounslow, Middlesex, London, United Kingdom TW3 3QS
Phone: (44) 07799408964 E-mail: aman_saini@live.co.uk
CAREER OBJECTIVE
To progressively build a career in the field of hospitality and grow over time in the industry and probably have a great position in the field
EDUCATION
Currently studying Diploma in International Hospitality Management, Hammersmith and West London College, UK
Diploma in Hospitality and Aviation, Kingfisher Training Academy Ltd., Mumbai, India
May 2007 – December 2007
* Customer Service, Ground Handling (Aviation), Hospitality Industry (Hotels), soaring in the Sky (Aviation), Sabre system (Reservations), Personal Development and Image Makeover.
Relevant Projects
A research on the 5 star hotels in Mumbai
* Research on the front office about the reservations system, the hierarchy of the front office
* Research on the housekeeping department
* Planning a Table de hote menu card and designing it
EMPLOYMENT SKILLS
* Experience with DOS, MS Office (including Power Point, MS Project, Excel, Outlook, etc), Internet Explorer, Windows NT, and Windows XP
* Excellent leadership skills
* Excellent organizational, problem solving, & decision making abilities
* Exceptional time management skills & have demonstrated the ability to manage concurrent projects and shifting priorities
* Proven ability to handle change within a fast paced and diverse work environment, with a willingness to take on additional duties as the department workload expands
* Highly motivated, innovative, responsible and enthusiastic
* Proven ability to communicate well, both verbally and in written context, with solid presentation and research skills
* Able to work independently, as well as a member of a team, supporting common goals
WORK EXPERIENCE
Customer Service Associate, Kaizen Global Services
May 2007 – December 2007
* Worked for the Outbound UK process selling health insurance plan
* Learnt how to deal with different types of customers
* Developed soft skills, how to tackle customers and how to adjust in different environments
INTERESTS & HOBBIES
* Playing and Watching Sports
* Reading and Writing
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