Manager, supervisor-pr
Manager, supervisor-PR looking for employment in London UK
Objectives:
I wish to express my interest in applying for the employment in the United Kingdom. I believe my strong communication skills, self motivated attitude together with my past experience working in Australia, Japan, New Zealand and the UK would be of great use.
I possess excellent organisational and communication skill. I am passionate about providing outstanding levels of customer service. My verbal and written communication skills are excellent (English, Polish & Japanese) and I believe I have developed an enthusiastic and strong personality through my regular dealings with international clients.
I am looking for work that would put in use my professional skills including my language skills (English, Polish & Japanese).
Skills:
Experienced manager;
Demonstrated ability to adapt behaviour to meet customer needs;
Highly developed interpersonal, oral and written communication skills,
Excellent organisational skills with a capacity to work under pressure;
IT skills and experience (Microsoft suite of products)
Committed to continuous self-development
Fluent in English, Polish and Japanese
Work Experience:
2001 - 2011
PROPRIETOR
International Communication Plaza Pty Ltd (ICP)- Agency for International Students in Perth, Western Australia
Established and ran own enterprise
Involved in education, student employment and accommodation services
Customer focused with a commitment to quality service
CUSTOMER SERVICE
Met with and interviewed clients
Reviewed, approved and processed documentation submitted by client's and organisations
Organised various events for international students
INTERNAL MANAGEMENT
Communicated with team members to ensure smooth running of office operations
Managed and delegated workloads of staff
Problem solving and trouble shooting
FINANCIAL
Regularly monitored internal financial information
Consulted with accountants in budgeting and preparation of financial reports to satisfy tax obligations
Regular review of budgets and targets
BUSINESS DEVELOPMENT
Liaised and negotiated with clients (education institutions, business owners and accommodation providers)
Initiated promotion and cross selling of a range of organisational products and services
Oversaw creation of marketing material
Generated new business ideas based on the identified needs of customers and the WA market
Kept up to date with current rules, regulations and legislation
TECHNICAL SKILLS
Maintained correspondence and reports
Processing of applications using integrated database system
Word processing and general computer skills
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1992 - 1998
ESL Assistant Teacher
Hokkaido International School-Sapporo, Japan
Involved in unique strategies to effectively engage students from different cultural backgrounds and foster a fun and motivating learning environment. Provided personalized and extracurricular support for struggling students
English Language Teacher
Iwamizawa Katoliku Bunka Centre, Iwamizawa Japan
Tutoring primary and junior high school students
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1987-1991
Front Desk Receptionist
Burswood Hotel-Intercontinental-Perth, Western Australia
Responsibilities included checking in and checking out guests of the hotel
Provided information regarding the hotel’s services, facilities and amenities.
Responded to a wide variety of guest requests to ensure customer satisfaction
Used multiline switchboard system in answering telephone enquiries
Filing, mail distribution and use of computer system
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1982-1986
Waitress, Cashier, Hostess
Churchill Hotel, London, UK
Sheraton Hotel, Auckland, New Zealand
Education:
1977-1981 Sniadecki College in Poland. Graduated with high honours in English as part of an intensive English Programme.
1992-1998 Various Japanese Language Schools in Sapporo, Japan while teaching English
2001 Certificated in Small Business Management
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