It Executive
IT EXECUTIVE looking for employment in London
Objectives:
To apply all my skills that I've learned and adapting all my knowledge to help the company in gaining the competitive advantage.
Skills:
(App. Software): Ms Office, Ms Project, Ms Visio, Lotus Application version 7 (Lotus Notes 8, Lotus Domino Designer 7 and Lotus Domino Administration 7), Ms SQL Server 2000, Macromedia Dreamweaver, Seagate Crystal Reports 7, Business Object Crystal Report 11, Visual Studio 2005, CAMRA 5.2 , CODA v10, Quest (Content Management Tool), Adobe Flash CS3 Profesional
(Programming Languages): Visual Basic 6.0, JavaScript, HTML, ASP, MS SQL, Matlab, Ms Access
(Operating System): Ms Windows (98,2000, XP), Ms Window Server 2000, Ms SQL Server 2000
Work Experience:
1. Lenovo Malaysia Sdn Bhd
Duration : August 2009 – Current
Job Title : Web Technical Writer/Developer
Work Function :
o Support Lenovo e-Support Team
+ Modify and upload hardware removal & installation to e-Support ebsite
+ Verify and upload the following to e-Support website
# Machine specification / Product information
# Hardware drivers & software
# Hints & Tips
# User guides and hardware maintenance manual
+ Support and manage electronic question and answer database
2. Company Name : MCIS Zurich Insurance Berhad
Duration : March 2007 – August 2009
Job Title : IT Executive
Work Function :
o Lotus Domino Designer
+ Enhancement for Service Desk System & IT User Request System
+ Built new system for Contract Management – Completed
+ Build electronic form for IT User Request – Completed
+ Maintaining existing Lotus Domino Databases
+ E-Form & Workflow Management System– In Progress
o Enhancement of Web-Application (Intranet, Corporate Website, Online Web Insurance System) using ASP
o Administrator for CAMRA System
+ Version Upgrade from CAMRA 4.1 to CAMRA 5.2
+ Create report using Crystal Report XI
+ Database Maintenances
o Support Service Desk Team for managing incidents and service request.
o Support for source code version control (Visual Source Safe 6) and testing promotion.
o Participate in Disaster Recovery & Business Continuity Plan Activity
+ Successfully installed and bring up the following server within the recovery estimation time
# CAMRA 4.1
# CODA v10
# Web-Server
+ Revised and updated the installation manual
3. Company Name : IBM Malaysia Sdn Bhd
Duration : August 2005 – February 2007
Job Title : Customer Support Specialist
Work Function :
o Preparing agreement for purchasing order made by IBM’s business partner
o Updating inventory report for product that being purchased by the IBM’s business partner
o Handling small medium business reward program for IBM’s business partner
o Updating IBM’s business partner information system
o Handling business promotion to IBM’s business partner
o Coordinating Sales Plan for IBM’s business partner
Education:
2006- Current Master of Computer Science
Majoring in Managament Information System
Univesity Malaya Kuala Lumpur
2001-2005 Bachelor of Technology (Hons)Information Technology
Minoring in Corporate Management
Universiti Teknologi PETRONAS, Perak
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