Business Development Executive Customer Service
business development executive, customer service looking for employment in London
Objectives:
Business Development Manager determined to meet or exceed sales goals on a consistent basis by utilizing strong interpersonal, communications, organizational and presentation skills.
Skills:
Personal Skills Summary: Result driven, logical and methodical approach to achieving tasks and objectives
Des initiative to develop effective solutions to problems
Reliable and dependable-high personal standards and attention to detail
Identifies and develops opportunities; innovates and makes things happen
Strives for quality and applies process and discipline towards optimizing performance
Extremely reliable and dependable-analytical and questioning, strives for quality
Methodical approach to planning and organizing, good time manager
Excellent interpersonal skills- good communicator, leadership, high integrity
Self driven and self reliant-sets aims and target, leads by example
Seeks new responsibilities irrespective of reward and recognition, self aware always seeking to learn and grow
Emotionally mature and confident- a calming influence, detailed and precise
Decisive and result driven; creative problem solver, good starter, enthusiastic in finding openings and opportunities
Energetic and physically very fit; quick to respond to opportunities and problems, active and dynamic approach to work and getting things done
Persistent and tenacious sales developer; comfortable with demanding targets
Result oriented, focused on productive and high yield activities
Work Experience:
Business Development Manager, Diamond Bank plc
Mafoluku, Lagos
Responsible for meeting sales goals and overall quality of service. Conduct sales and marketing calls to book meetings with potential clients. Send follow-up marketing materials and make follow-up monthly calls until relationship is established. Call and personally visit potential, new and existing customers to facilitate new business. Perform client presentations articulating the value proposition of product, solution, and service offerings. Coordinate efforts to improve the customer experience at the point of sale. Manage product sales growth, individual sales effectiveness and account base by reviewing sales activity schedule.
July 2007 - present
Business Development Team leader, Personal Banking, Diamond Bank Plc, Coker, Lagos
Maintained high profile in the professional and business community. Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others. Built pricing opportunities to encourage repeat sales. Pursued long-term account strategy that maximized profits and assisted in cultivating long-term relationships with the appropriate decision makers. Monitored new account success by contacting customer at scheduled intervals. Ensured customer program satisfaction. Determined additional account potential through other product families, locations, and departments. Provided management with suggestions for improving volume, market share and price levels.
July 2006- July 2007
Retail/ consumer banking Officer, Diamond Bank plc, Apapa, Lagos
Developed and implemented plans for strategic accounts that exceeded expectations in revenue retention/growth, account profitability, and customer satisfaction. Conducted weekly telephone call blitzes. Identified target companies and key decision makers. Assessed performance by location through audit reports. Supported other promotional programs including, but not limited to: reactivation, retention, leads and knowledge base marketing programs.
September 2004 July 2006
Education:
Education: Bachelor of Science degree in Accounting
Obafemi Awolowo University
August 2001
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