It Specialist It Infrastructure Support Hardware And Netwo
Kingsley D'Silva is a IT Specialist, IT Infrastructure support, Hardware and Netwo looking for employment in London
'Silva
Objectives:
To obtain job in IT infrastructure support, Hardware and Networking, Software support, Software sales, Oracle programming.
Skills:
Operating Systems – Windows Server 2003, Windows 2000 Advanced Server, MS DOS 6.22, Linux: Red Hat 8.0, 9.0 , Caldera Linux, SCO UNIX
DBMS – Oracle8 / 8i / 9i, MS Access, SQL Server 2000
Packages – Lotus Domino, Lotus Notes client, MS Exchange, MS Office, and all leading softwares
Programming – PL/SQL, Java, HTML, Shell scripting, C/C++, Visual Basic
Network – Configuration and Maintenance of LAN / WAN, VPN, Routers, Access Points, Hubs, Switches, HTU-E1, ASM 20, MLDN modems, ISDN NT’s and TA’s, Structure cabling.
Hardware – PC’s, Laptop’s, Network printers, Compaq Proliant Servers, IBM (Netfinity 3000) server, Routers (Cisco), Switches (Baystack, 3com), Modems, Printservers.
Work Experience:
* Louis Cruise Lines, Cyprus
July 2008-till date
IT Specialist
Responsibilities:
Handle the entire IT infrastructure of the ship which includes Satellite Communications, Onboard cybercafe’s, Mailing systems, Financial systems such as credit card authorization and payment systems, Reservation and Front office systems, Stores, Security, Bridge, and other Hotel operation systems, Network devices such as Routers, Access points, Hubs, Switches, Network printers, etc.
Provide Helpdesk services and application support
Install regular updates and patches.
* Royal Caribbean Cruises Ltd., Miami, Florida.
Asst. Systems Manager
November 2004-September 2006
Responsibilities:
Operate, maintain, and monitor shipboard computer systems for property management systems (ENCORE), and Point-of-sale systems (InfoGenesis)
Remote software deployment using UniCenter TNG software delivery v3.1
Provide helpdesk services using Remedy and Lotus CSupport incident management.
Maintain and monitor satellite communication for voice and data transmission to shoreside using C-band satellite link and backup B-sat communication link.
Coordinate with shoreside IT by documenting all operational issues in Remedy.
Involved in configuring the DNS, SAMBA, and DHCP services in Windows/Linux.
* Edwise International, Mumbai
IT Incharge July 2004 – November 2004
Responsibilities:
Installation, configuration and maintenance of Lotus Domino Server.
Installation, configuration and maintenance of Symantec System center.
Installation, configuration and maintenance of Windows 2000 terminal server.
Involved in creation and maintenance of Oracle users, Roles, and profiles.
Performed data loading into Oracle database from flat files using Korn Shell Scripts.
Planned and performed all Oracle installations and upgrades.
Tape backups on DLT and DAT tapes using ArcServe backup utility.
Coordination with vendors.
Maintain systems uptime and provide end user training.
* CMS Computers Ltd., CMS House, Mumbai.
Sr. Customer Support Engineer
May 2001 – July 2004
Responsibilities:
Windows 2000 server installation (Active directory configuration), Windows NT 4.0 servers, troubleshooting and performance management, allocation of rights, permissions and user access to resources, user and group creation and administration of user accounts, assigning disk quotas to users.
Compaq Proliant Servers (DL380, ML 370, 1600), IBM Netfinity server installation, RAID configuration, SCSI and RAID controller installation.
Lotus Domino server, Microsoft Exchange server, Lotus Notes 5.0 client
Installation and configuration of RAD leased line modems (HTU-E1, ASM 20), ISDN modems, ISDN NT’s and TA’s, 3COM, Baystack switches, printservers.
Oracle server installation and client server connectivity, Exporting database for backup, writing batch files for database export.
Installation, configuration and maintenance of BSE & NSE trading terminals.
Maintenance of Bloomberg and Reuters terminals, also BSE & NSE VSATS.
Tape Backups using DLT and DAT tapes and Magneto optical drives (using NT Backup’s and ArcServeIT backup utilities)
Coordination with vendors and monitoring of leased lines.
Installation and maintenance of IBM Laptops, Desktops, Servers, printers, scanners, etc.
Installation and troubleshooting of Modems, Routers, Switches, Hubs and Lan devices.
Responsible for installation of softwares and appropriate patches.
* Concourse Information Technology Intl. Ltd., Mumbai.
Systems Coordinator
May 1999 – May 2001
Responsibilities:
Administer a LAN comprising Windows NT workstations and Servers.
Installation and Maintenance of Oracle server and Client-server connectivity.
Maintenance of leased lines and configuration of proxy server for cybercafés.
Installation, Maintenance and troubleshooting of hardware and softwares (Java, Oracle, MS Visual Studio, MS office, Norton Antivirus, MS Frontpage, C, C++, Foxpro, etc.)
Education:
*3 year Diploma in Electronics Engineering in 1996 from Indian (Maharashtra) state board of Technical Education.
*Higher secondary school certificate (H.S.C.) in 1993 from Mumbai university.
* An overall for Education of 10 years school+ 2 years college+ 3 years university
*Certificate course in Oracle 8i DBA and Oracle 8 database programming and Developer 2000 from Concourse Information Technology Intl. Ltd., Mumbai and Gebbs Education, Mumbai.
*Course in Java programming (Applets, Beans, HTML, jdbc, RMI, Servlets, JSP) from Concourse Information Technology Intl. Ltd., Mumbai.
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