Customer Service
Customer Service looking for employment in London
Objectives:
To find a job that suits my knowledge and skills. A job integral to my career development.
Skills:
• Excellent oral and written communication and interpersonal skills
• Professional and courteous demeanor
• Ability to multi-task in a fast-paced, high-volume environment
• Excellent problem-resolution skills
• Strong systems skills
• Ability to learn, retain and apply large amounts of product, procedure, policy and system information
• Ability to meet established productivity, effectiveness, training, sales (if applicable) and quality goals
• Ability to work in a highly-structured environment – take scheduled lunches and breaks
• Ability to accept and incorporate constructive feedback to improve performance
• Flexibility in responding to change or business needs
• Ability to accommodate non-traditional work schedules
• Patience
• Willingness to help peers
• Excellent attendance and punctuality
• Good team player
• Self-starter
Work Experience:
I have been working for 2.5 year(s).
Position: Agent
Duration: Jun 27, 2007 - PRESENT (2.4 yrs)
Company: Sterling Global Call Center, Inc.
Company Industry: Call Center / IT-Enabled Services
Location: Ortigas Ctr Pasig City
Job Description: It's a University based study (Ohio State Univ). Not selling anything. Doing a nationwide study on how mortgage and financial market problems affect American households. Basically, we're talking to household heads. It's a survey type.
Education:
Education Level: College Level (Undergraduate)
Education Field: Mass Communications
Course: B.S Mass Communications
School/University: San Pablo Colleges
Location: San Pablo City, Laguna
Date: Jun 2003 - Jun 2006
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