House helper/medical receptionist - Maria Alma
Maria Alma is a house helper/medical receptionist looking for employment in London
Full name: Maria Alma
Objectives:
: Seeking for a medical receptionist position that utilizes my extensive computer and medical knowledge, strong organizational abilities, demonstrating quality communications skills and client/patient service.
Skills:
More than 5 years experience as a receptionist in a healthcare setting. Warm outgoing personality. Able to interact effectively and in a supportive manner with persons of all ages and backgrounds. Very good telephone skills and etiquette. Strong ability to work well under pressure and to work accurately and efficiently. Possessor or extensive computer knowledge, Microsoft Excel, and Word, 35 WPM. Can speak English fluently. Knowledgeable of patient billing procedures.
Work Experience:
Rotary Lane Market Area Subd., CityMedical Receptionist, Marian Hospital Inc.
LTLM Bldg., of Sta. Rosa Laguna.
January 21, 2006 - up to present
Greeted patients and agency visitors; directed all people to the appropriate location and services; was courteous, polite and helpful to the public and clients at all times when representing the hospital. Respected and maintained privacy and dignity of agency clients; assured client confidentiality at all times. Provided efficient and professional telephone services; transferred calls according to established protocols. Other duties implied: registering patients according to agency protocols, determining the financial status of patients and their eligibility for the hospital services, assisting patients in accurately completing appropriate forms, and document all information according to hospital protocols.
Schedules patient for laboratory test, medical examinations, and consultations.
Relays information to patients regarding preparation for laboratory tests and examinations.
Obtains pre-certifications as required by patients health care insures or managed care providers.
Assists patients or family members with completion of medical insurance forms.
Informs patients cost of care being provided, and guides them to appropriate resources for further information, guidance or assistance.
Arranges or assists in arranging patient transportation.
Types routine correspondence and reports from dictation or handwritten copy using personal computer.
Transcribes machine dictated medical reports and other documentation using medical terminology.
Answers telephone, screen callers, relays messages, and greets visitors.
Maintains calendar, schedules appointments and meeting rooms.
Picks up and delivers materials as required. Opens, sorts and screens mail.
Files in alphanumeric order and locates material from files.
Completes various request forms for office supplies and equipment as directed.
Uses personal computer to prepare manuscripts, grant proposals, statistical report, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
Operates computer to access e-mail, electronic calendars, and other basic support software.
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
Medical Receptionist, St. James Hospital Inc.
Dita, Sta. Rosa Laguna, Philippines
October 22, 2003 - August 8, 2005
Scheduled appointments for patients according to established procedures. Collected and posted fees according to protocols; Maintained and reported statistics as required. Maintained forms and office supplies required for front desk activities. Secured the building at the close of each working day; turned off or unplugged appliances and machines according to agency protocols and locked all entrances. Daily responsibilities included assuring the readiness of the reception area, opening the building at the designated time and having all front desk activities fully operational at the start of business hours.
Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Receives calls forwarded by the administrative clerk, referring calls requiring the Chief’s attention and handling all others.
Handles and reads incoming mail; composes and types routine correspondence (requires knowledge of departmental operations and regulations).
Obtains information and communicates that information to the clinical personnel concerning clinic patients to assure that all needed information is available a the time of the patients appointment.
Schedules pre-admissions for patients through the admission office at St. James Hospital Inc. to the assure that the patient admissions runs smoothly and that beds are available.
Maintains the Chief’s calendar; notifies the Chief of changes. Sets up meetings as instructed or as required, notify all the necessary parties.
Interacts with the Chief resident of service regarding scheduled admissions and the surgery schedule for the Chief of service; refers consultations to the residents for patients on other services.
Responsible for the ordering of office supplies for the divisions and maintains all associated records. The actual function is by an administrative clerk.
Keeps all the membership dues of various societies and organizations up to date; maintains subscriptions to all medical journals.
Medical Receptionist, Perpetual Help Medical Center
San Antonio Binan, Laguna, Philippines
September 25, 2005 - January 18, 2006
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
Answer telephones, and direct calls to appropriate staff.
Receive and route messages and documents such as laboratory result to appropriate staff.
Greet visitors, as certain purpose of visit, and direct them to appropriate staff.
Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
Maintain medical records, technical library and correspondence files.
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software application to prepare reports, invoices, financial statements, letters, case histories and medical records.
Transmit correspondence and medical records by mail, e-mail, or fax.
Performs various clerical and administrative functions, such as ordering and maintaining an inventory supplies.
Arrange hospital admissions for patients.
Transcribe recorded messages and practitioner’s diagnoses and recommendations into patient’s medical records.
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
Complete insurance and other claim forms.
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
Assisting and performing chemotherapy procedures in chemo patients.
Education:
: St. Anne College Lucena INC.
Bachelor of Science in Physical Therapist
1995
Quezon National High School Lucena
Lucena City
1991
Gulang-Gulang Elem School
Lucena City
1985
E-mail: aj.ashleyjazz10@yahoo.com Phone: +639185755255
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