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Wednesday 02 April 2008 01:57

 

Odessa Miro's Resume


ODESSA CARMEL B. MIRO
--------------------------------------------
Bakilid II Old Marfa Mandaue City 6014
Cebu Philippines
Mobile no.: +639206677023
Email address: odessa_miro@yahoo.com.ph
--------------------------------------------
PERSONAL DATA:

Age: 26 years old
Sex: Female
Civil Status: Single
Birth date: August 7, 1981
Religion: Protestant
Height: 5 ft.
Weight: 106lbs.
Language/s Spoken: Visayan, Tagalog and English
Interests: Dancing, Music, Movies, Internet and Writing

--------------------------------------------
EDUCATIONAL ATTAINMENT:

1988-1994 Iligan City East Central School
Grade School
Iligan City

1994-1998 MSU-IIT, Integrated Developmental School
High School
Iligan City

1998-2002 MSU-Iligan Institute of Technology
College
Bachelor of Arts in Political Science
Iligan City
--------------------------------------------
EXPERIENCE:

Technical Support Representative
Call Center
SYKES ASIA INC.
Cebu City Philippines
June 2004 till present

Nature of the job:

• troubleshoots Internet connection problems (DSL, Dial up and Wireless connections)
• provides Clients and Customers excellent customer service

--------------------------------------------
SKILLS:

• knows the essence of customer service
• average typing capability
• knowledgeable in technical issues about Internet connections and some computer related issues
• good interpersonal and language skills
• computer literate
• good in oral and written communication

--------------------------------------------
REFERENCE:

• Armilyn Pilar Reyes
Team Leader
Sykes Asia Incorporated
Mobile no.: +639196022840

• Ferdinand Anton
Team Leader
Sykes Asia Incorporated
Mobile no.: +639285052660

• Jeremy Lim
Senior Account Manager
Sykes Asia Incorporated
Mobile no.: +639276961859


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