02 April 2008
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Odessa Miro's Resume
ODESSA CARMEL B. MIRO
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Bakilid II Old Marfa Mandaue City 6014
Cebu Philippines
Mobile no.: +639206677023
Email address: odessa_miro@yahoo.com.ph
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PERSONAL DATA:
Age: 26 years old
Sex: Female
Civil Status: Single
Birth date: August 7, 1981
Religion: Protestant
Height: 5 ft.
Weight: 106lbs.
Language/s Spoken: Visayan, Tagalog and English
Interests: Dancing, Music, Movies, Internet and Writing
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EDUCATIONAL ATTAINMENT:
1988-1994 Iligan City East Central School
Grade School
Iligan City
1994-1998 MSU-IIT, Integrated Developmental School
High School
Iligan City
1998-2002 MSU-Iligan Institute of Technology
College
Bachelor of Arts in Political Science
Iligan City
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EXPERIENCE:
Technical Support Representative
Call Center
SYKES ASIA INC.
Cebu City Philippines
June 2004 till present
Nature of the job:
• troubleshoots Internet connection problems (DSL, Dial up and Wireless connections)
• provides Clients and Customers excellent customer service
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SKILLS:
• knows the essence of customer service
• average typing capability
• knowledgeable in technical issues about Internet connections and some computer related issues
• good interpersonal and language skills
• computer literate
• good in oral and written communication
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REFERENCE:
• Armilyn Pilar Reyes
Team Leader
Sykes Asia Incorporated
Mobile no.: +639196022840
• Ferdinand Anton
Team Leader
Sykes Asia Incorporated
Mobile no.: +639285052660
• Jeremy Lim
Senior Account Manager
Sykes Asia Incorporated
Mobile no.: +639276961859
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